The “Soft Tissue Separation” technique is only recommended if your patient has a denture made with barium sulfate or a metal substructure, or if your patient does not have a denture. If your patient does have an acrylic denture, please refer to and follow Dual Scan Protocol.
1. Take a full arch CBCT scan of the patient WITHOUT an appliance:
– Place cotton rolls along the entire arch, in between the cheek and vestibule of the patient
– For maxillary scans, have the patient rest their tongue down and back
– For mandibular scans, place cotton rolls under the tongue
– Have the patient bite on additional cotton rolls bi-laterally
2. Review the scan to ensure that you can clearly see the edentulous ridge:

Accepted Scan


Rejected Scan

* Please note images may vary on CBCT machines *
3. Export and Upload
– Export the CBCT scan in a multi-file DICOM format to the desktop
– Right click on the folder, go to “Send To”, and select “Compressed (Zipped) Folder”
– Upload the zipped/compressed folder to Implant Concierge
4. Take a soft tissue impression of the patient and ship the diagnostic cast to Implant Concierge